Creating Healing Spaces: How a COVID-19 Healthcare Environment can Support Patient Healing

Because of its nature, the healthcare industry is constantly working towards overall improvements. This is especially true during the Covid-19 pandemic, where the lives of thousands depend on effective and safe processes. One of the most vital primary data points to improved healthcare performance is higher patient satisfaction outcomes. These outcomes are self-reported by the patient following their care at the hospital. Research has demonstrated that improved scores have a plausible correlation to higher revenue (Akinleye et al., 2016). According to the Deloitte Center for Health Solutions, it has been found over time that hospitals with high patient-reported experiences scores are much more profitable than hospitals with low scores. This can be shown in reviewing the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, where hospitals with higher scores typically have a net margin of 3 percent. Therefore, creating an environment that meets the need of the patient is not just good quality care, it improves the bottom line.  

The New Henry Ford Cancer Institute: Building a Place of Hope for Cancer Patients

“Your environment can be the catalyst to an organization’s ability to provide world-class healthcare”, said Dr. Lorissa MacAllister, President, and Founder of Enviah.

“A new building is a significant initial investment; however, it is merely 10% of the life of the building cost. This investment needs to embrace the operations, projected to be at least a 25% improvement by consolidating all services to one location of the organization, from patient care to staff efficiency to achieve decades of growth and success.  The new Brigitte Harris Cancer Pavilion does just that.  The leadership team set this vision in 2017, and today it is now a reality.  Building a world-class cancer institute to deliver, hope, confidence, innovation, humanism, and healing to all who enter the doors.”

Set your space up for success in 2021

Set your space up for success in 2021:  Make your home office a healing space

Over the past year, we have all spent a lot more time in our homes. As we have all learned, your environment plays a large part in your health and wellbeing and should be a primary focus in our everyday life. Now more than ever, it is vital to make sure your space works for you. As most of us also have to live out our professional lives at home, it is important to ensure your home office is equally functional so that both your home and work lives can thrive.  

Dr. Lorissa MacAllister partnered with Dr. Wayne Jonas to share the research evidence of how you can make your living environment a healing space in May of last year. You can read the full piece now on Psychology Today, or keep reading this blog post for the highlights, and learn about actionable steps you can take today.