What You Should Care About the Most During Your Hospital Stay

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      Worldwide consumers are slowly taking back control of the decision-making process and are eating away at the power that retailers, business owners and hospitals once had. Technology has become an accelerant in this shift by providing information that patients can access at a moment’s notice. This has led to a more informed consumer base who has embraced a “shop around before you buy” mentality. Hospitals can no longer simply open their doors, but they must have a complete understanding of their cliental and immerse themselves in every part of patient care from start to finish. If a patient’s needs are not met, he or she may not return again for care or possibly worse… the facility’s climate might consist of stress and discomfort, further damaging or stalling the well-being of the patient.

The New North Ottawa Community Hospital: Improving Health one Person at a Time

When North Ottawa Community Hospital (NOCH) leaders envisioned a new emergency department they made a promise to improve health in the Grand Haven, Mich. area. Instead of solely providing reactive health care, where people seek treatment after they’re sick, NOCH wanted to create a community that values and invests in healthy living to prevent illness. 

North Ottawa Community Hospital: A CORE Report Success Story

When Enviah first engaged with North Ottawa Community Hospital (NOCH) it had an outdated facility that was problematic at times for patients and staff. Hospital management knew they needed to make changes and they turned to Enviah to transform operations and the facility environment.