We Are Enviah: Your Partner in What’s Next

EnviahTM

PRONUNCIATION

/en•vī•yah/

GRAMMATICAL CATEGORY

noun

MEANING

Environments in motion for health

Enviah is an award-winning strategic growth consultancy—and the first of its kind. We pioneered a new category of healthcare consulting by integrating strategy, operations, and the built environment into one aligned, outcomes-driven approach.

It all began with a bold question: How does the environment shape healthcare outcomes through following the patient and staff experience?

Since 2010, we’ve been answering that question not with theory, but with results—refining our approach in real time through deep, hands-on partnerships with healthcare organizations across the country.

With deep expertise in healthcare operations and strategic planning, we bring a rare ability to uncover root inefficiencies—especially those hidden within physical space. Our methodology is not only evidence-based, it’s field-tested and results-proven—delivering integrated solutions that drive measurable, lasting impact.

What sets us apart is how we connect the dots.

Through a cross-disciplinary lens, we break down silos and align strategy, space, and operations into a single high-performing system—built for the realities of care delivery. Our work goes beyond surface-level fixes. We uncover core issues, translate insight into action, and build systems where people, process, profit, and place work in sync.

Since day one, we’ve believed healthcare deserves more.
More intentional systems. Smarter infrastructure. Better experiences—for patients, providers, and the teams who make care possible. The spaces that support care should perform just as powerfully as the care itself.

We don’t design buildings—we design what makes them work.
Using design thinking, we create the conditions for better care, stronger teams, and healthier systems—built for impact and built to last.

HOW WE CAN HELP


“They helped us connect the dots.”

When everything felt messy and misaligned, Enviah brought clarity—showing where things were breaking down and how it all fit together.


“Their advice made an immediate impact.”

 Nothing was abstract. Their guidance was clear, actionable, and relevant from day one.


“They worked with our reality.”

 No canned solutions. Enviah took the time to understand our specific challenges and shaped recommendations that actually fit.


“They felt like part of our team.”

 Collaborative, hands-on, and respectful—they rolled up their sleeves and worked alongside us every step of the way.


“We made progress fast.”

 Their insights created real momentum—across departments, up to leadership, and out into the field.


“They helped us secure funding.”

Their evidence made the case clear. With their support, we secured the capital to improve our facility.

OUR TEAM

Meet the Enviah Team

We’re a highly experienced team with deep roots in healthcare—and the fresh perspective to reimagine it. Our collective expertise spans healthcare design, strategic planning, operations, data, and human-centered innovation.

Some of us have worked inside health systems; others bring critical insight from adjacent sectors. Together, we understand the complexity you’re navigating—and how to move it forward with clarity, precision, and practical momentum.

Lorissa MacAllister, PhD

President, Founder

Dr. Lorissa MacAllister has spent her career rethinking how healthcare environments function, perform, and support the people they’re built for.

With a doctorate in architecture and a background in medical social work, she’s a nationally recognized expert on how physical space shapes behavior, culture, and care delivery. Her work bridges design, operations, and strategy—ensuring that healthcare spaces don’t just house care, but actively enhance it.

Her expertise is grounded in practice, not just theory. She’s worked alongside healthcare leaders, architects, and operational teams to eliminate inefficiencies, improve workflows, and design spaces that truly support patients, providers, and staff.

Under her leadership, Enviah has helped organizations break down barriers, align systems, and build future-ready solutions that deliver real, lasting impact.

LEARN MORE ABOUT LORISSA

  • Carol Hiscock

    Chief Operating and Financial Officer

    Carol is a forward-thinking yet pragmatic leader, deeply invested in Enviah’s mission to transform the healthcare experience. With a gift for bringing clarity to complexity, she plays a pivotal role in shaping the systems and structures that keep the organization running smoothly—enabling the team to deliver with consistency, efficiency, and care. Her decades of operational leadership at MillerKnoll and Enviah, along with dual degrees in Accounting and Business Administration from Aquinas College, inform the precision, steadiness, and thoughtfulness she brings to every aspect of her work.

  • Roberta Jelinek

    Vice President of Strategy

    Roberta brings over two decades of healthcare leadership to her work with clients, helping align clinical operations, business strategy, and organizational growth. Her experience spans roles at Plante Moran, Trinity Health, and the Vascular Institute of Virginia, where she has led capital projects totaling more than $500 million. Known for her ability to bridge financial insight with clinical integration, Roberta helps drive transformation that strengthens both outcomes and operations. She is a CPA with an undergraduate degree in Accounting from Michigan State University and a Master’s in Health Administration (MHA) from Ferris State University.

  • Kelly Register

    Senior Director of Project Management

    Kelly is a healthcare and capital project delivery leader with more than 30 years of experience executing complex change across healthcare systems. Grounded in pediatric emergency and critical care nursing, she bridges clinical expertise and operational strategy to lead healthcare planning, design, construction, and activation initiatives, ensuring new and renovated environments are operationally ready, clinically aligned, and positioned for successful day‑one operations. Now with Enviah, she partners with executive and project teams to lead multidisciplinary initiatives—from planning and budgeting through design, construction, and transition planning—ensuring projects are delivered on time, within budget, and aligned to organizational priorities. Backed by more than $800M in healthcare experience, and a deep understanding of how clinical workflows, facilities, and organizational strategy intersect, Kelly will partner closely with executive and clinical leaders to drive smooth transitions, operational readiness, and sustainable outcomes in complex healthcare environments.

  • Danny Whipple

    Senior Director of Data Analytics & Insights

    Danny is a healthcare strategy and transformation consultant with over a decade of experience helping organizations drive change through human-centered design and systems thinking. Now the Director of Data Analytics and Insights at Enviah, he translates executive vision into effective digital tools, clinical workflows, and organizational strategies, with expertise in strategic planning, operations, practice management, and digital integration. He has developed perioperative and EHR-aligned strategies, as well as proprietary forecasting and scheduling tools. With a foundation in AI/ML, simulation, and automation, Danny helps healthcare organizations optimize capacity, improve efficiency, and adopt digital solutions seamlessly.

  • Maneka Kunder

    Director of Planning

    With over a decade of experience in healthcare planning, Maneka brings a unique blend of creativity, precision, and global perspective to every project she touches. She has led projects across the U.S. and internationally, with deep expertise in planning, programming, and medical equipment integration. Known for her collaborative style and strategic eye, Maneka is a trusted advisor to clients looking to enhance patient care, streamline staff workflows, and improve operational efficiency.

  • Sarah Bergmann

    Associate Director of Project Management

    With a background in both clinical care and healthcare operations, Sarah brings a rare combination of hands-on insight and systems-level thinking to every client engagement. Her experience spans working in a cardiothoracic progressive care unit to managing schedules for over 300 anesthesia providers across multiple regions. Known for her collaborative approach and results-driven mindset, Sarah helps clients streamline operations, align teams, and move projects forward with clarity and momentum.

  • Rachael Robertson

    Associate Director of Analytics & Project Management

    Rachael brings a sharp, detail-oriented approach to improving healthcare operations and outcomes. With over a decade of experience across healthcare and dentistry—and a degree in Science and Dental Hygiene from Ferris State University—she’s highly skilled at translating data into clear strategies and practical solutions. Our clients value her precision, organization, and steady leadership, all of which help drive meaningful, measurable results.

  • Zariah Hernandez

    Sr. Associate of Planning

    Zariah brings a thoughtful mix of creative vision and strategic thinking to every planning engagement. With an MBA in Architecture from the University of Michigan and her experience at Enviah, she integrates practical design, architectural insight, and a deep understanding of healthcare environments. Her thoughtful approach helps create spaces that are reflective of their values, support how they deliver care and elevate both the patient and staff experience.

  • Courtney Gaberdiel

    Office Manager

    Courtney brings a steady, detail-oriented presence to Enviah’s internal operations, supporting the financial systems and administrative processes that keep the team running smoothly. With a background in finance and operations—and leadership skills shaped by her time as a Military Police Officer—she’s known for her discipline, integrity, and calm, get-it-done mindset. Guided by a strong sense of responsibility and a commitment to excellence, Courtney plays a vital behind-the-scenes role in helping Enviah operate with clarity, consistency, and care.

We Also Engage Select Clinical Experts to Deepen Impact

To ensure every solution is grounded in real-world insight, we partner with a trusted network of physician leaders and healthcare executives—from oncology specialists and physician-CEOs to former Chief Nursing Officers.

These experts have led from the front lines. Their peer-level credibility builds trust quickly, surfaces unfiltered insights, and helps us uncover the root of complex issues faster.

The result? Solutions that are not only strategic, but deeply relevant—and built to work in the real world from day one.

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